FREQUENTLY ASKED QUESTIONS

FAQ

Most frequent questions and answers

Yes, we have a parking space in our facilities. Parking is free of charge.

Yes we do provide airport and other area pick-up with extra cost. Airport transfer starts from IDR 400,000/car/way (4 persons). Please contact us for other area shuttle price.

Veluvana offers safe luggage storage, where you can store your bags while exploring Sidemen. The luggage storage service is located in the Upper Ground Receptionist building, next to the parking area.

The luggage storage has same opening hours as the doormen stand-by hours (7 am – 9 pm). The doormen will take care of the luggage.
The luggage storage is especially convenient for guests visiting Veluvana straight from the airport or other hotels who arrive prior to normal check-in time and want to spend their time outside of the hotel.

You can get to Veluvana by either taking airport taxi or hiring our pick-up services. Unfortunately, there is no mass public transport that connected to our location.

If you drive your own car, please go ahead to Sanur via toll road and take a right turn at the toll exit to the Ngurah Rai by-pass. Follow the main lane until you find right turn direction to Ida Bagus Mantra by-pass (follow sign to Klungkung). Drive straight away (40 minutes) until you find roundabout and take the 1st exit onto Jl. Gunaksa. Continue onto Jl. Semarapura-Karangasem. Turn left at the Sidemen traditional market; continue onto Jl. Sidemen-Sangkan Gunung. Take on the straight lane to Jalan Raya Tebola if you meet the junction. Ride through the Jalan Raya Tebola around 1 km. Our place is located 200 m west of Elementary school by the right of the road. The entrance gate of the property  is made up of bamboo.