1. Introduction

Welcome to the Veluvana Bali website (“we,” “us,” “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website.

2. Conditions of Access and Use

By accessing and using the website www.veluvanabali.com, you acknowledge and agree to abide by these Terms of Use. We reserve the right to modify these terms of use at any time. This website is subject to the laws of Indonesia. The information, products, and services offered on www.veluvanabali.com are provided according to contractual terms and rates.

3. Information Provided on the Site

The information and data provided on www.veluvanabali.com are for reference only and should not be construed as a solicitation, advice, offer of services and/or products, or inducement to acquire products or services from any company mentioned on this website. While we strive to ensure the accuracy and up-to-date nature of the information, we reserve the right to modify and correct content at any time without notice. We cannot guarantee the completeness, accuracy, or absence of modification by third parties.

4. Liability

We disclaim all liability for inaccuracies, errors, or omissions related to information available on our website. We are not liable for the unavailability of information on our website or for any direct or indirect damages, regardless of the cause, origin, nature, or consequences, arising from access to or the inability to access our website. Decisions made based on information contained on our website are the sole responsibility of users.

5. Hypertext Links and Viruses

Hypertext links on www.veluvanabali.com leading to other websites, including partners, have been authorized. The existence of a link to another website does not constitute a recommendation or endorsement of that site or its contents. Users accessing other websites through hyperlinks do so at their own risk, and we cannot be held responsible for the information, opinions, or recommendations of linked websites. Users and visitors should take precautions to ensure that selected websites are not contaminated with viruses. We are not liable for direct or indirect damages resulting from the use of our website, linked websites, or other websites.

6. Confidentiality

All information on Veluvana Bali’s websites is considered non-confidential.

7. Data Protection

In certain cases (such as requesting information or making online bookings), we may request users to disclose personal information that may be subject to computer processing, including names, addresses, and email addresses. Personal information provided by users is required to process requests for information, forms, or questionnaires. Users have the right to access, rectify, and delete personal data by writing to: [email protected].

8. Intellectual Property

We hold the copyright for all images, text, sound, photographs, and downloadable documents available on our websites. Reproduction, representation, or distribution of content in any form or by any means is strictly prohibited without our prior written consent. Trademarks and logos appearing on our website are registered trademarks. Reproduction of these trademarks or logos without our prior written consent is prohibited.

9. Cookies

When you access our site, a cookie may be automatically installed on your browser and temporarily stored on your hard disk. A cookie is an element that does not identify you but is used to record information about your navigation on our website.

We use cookies for the following purposes:

To provide a personalized service based on your usage profile.
To identify sections of our website that you have visited to enhance your experience.
You can deactivate cookies using your browser settings.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at [email protected].